Complete Section 1 of the Service Request SR-rm-022 paper. Using the


SR-rm-022 Part 1

Complete&nbspSection1 of the Service Request SR-rm-022 paper. Using the Service RequestSR-rm-022, analyze the HR system.

Prepare&nbspa4- to 6-page paper that accomplishes the following:

  • What key stakeholders in Riordan Manufacturing would you gather requirements from?

  • Describe the information-gathering techniques and systems analysis tools you would propose for the project.

  • Identify the key factors that help ensure the information required for the project is gathered successfully.

  • Explain what project scope is and why it is important. Describe the areas of project feasibility that are examined in the analysis phase of the SCLC.

  • Cite and discuss 2 to 3 references, in addition to the required readings, that are relevant to the assignment. Include citations and references formatted consistent with APA guidelines.


SR-rm-022 Part 1

Your Name


Your Instructors

The people who work in an organization are the greatest asset of thatorganization. They are the ones who lead to profit realization by theorganization and portray the brand of the company to the clients. Itis critical that every organization has a system of managing thisasset. It is imperative that every organization has a system of humanresource management. This paper integrates the various human resourcetools into a single tool that is easy for the companies to apply inits systems of information in the human resource unit. This paperresponds to the request by McCauley, the COO of Riordan ManufacturingHugh.

Key Stakeholders

For your new integrated system to be implemented successfully, in theprocess of decision making, you should involve all the stakeholdersin the organization. This will guide in knowing what you will needfor the integrated system. In this case, you should involve thefollowing people in the decision making process.

The first person to consider is the CEO of the company, Dr. MichaelRiordan as he makes the business strategies of the entire company. Heis the overall head of the company and the performance of the companydepends on his expertise. Because the Hr system involves theperformance and service of the company, it is thus not possible tointroduce a new HR system without involving him.

Another important person to involve in the decision making is theChief Operating Officer- Hugh McCauley. The reason you should involvehim is that his docket deals with the administration, coordinationand direction of the organization’s activities. He coordinatesthese systems in line with the directions of the Chief ExecutiveOfficer and the Board of Directors.

Yvonne McMillan the director of Human Resources is also another keyperson to involve in the decision making. The new integrated systemwill affect her docket and it thus important to involve her in theprocess.

Director of Account and Finance- Donald Bryson directs the fiscalactivities of a company.

Dale Edgel the Chief Financial Officer is concerned with the financesand human resources factors that are geared towards achieving thegoals of the company while still focusing on the values of thecompany.

Maria Trinh, the Chief Information Officer- Chief IS/IT officer comesup with the strategies that affect the information systemsdepartment depending on the goals that the organization has set toachieve on a long term basis. These goals are important in theimplementation of the new system.

Lowell Bradford the Chief Legal Counsel is concerned with ensuringthat the legal rights, privileges and obligations are adhered to.

Information gathering and Analysis Tools

Overlooking any information during this process is critical and it isthus important to have the techniques to gather and analyzeinformation. These techniques should be in line with what theorganization and its employees are looking for.

It is important that you first identify these sources, the main onebeing the company’s employees. They can tell the advantages anddisadvantages as well as what will work, and what will not work. Itis also important to look at the paperwork that has been used andauthenticated. Rule books, procedure manuals as well as reports canalso be helpful in gathering information.

Among the sources, you should then identify the ones best suited foryour program. After you have identified them, identify the loopholesin the current system. The loopholes should be based on theperceptions of the people who use the system. From this, you shouldthen develop the System Requirements Specification. It specificationshould be tactical, strategic, complete and should be operational.The SRS should ensure that the possible arguments between the usersand analysts are eliminated. For everyone to understand thespecification there should be graphical aids for those who are notwell versed with the computer systems (&quotInformationGathering&quot,&nbspn.d).

Techniques to Gather Requirements

Not all techniques can lead to the successful gathering ofinformation but there are those that when applied can lead to thesuccessful gathering of information. You can interview persons in alllevels of management in an organization. The analyst can also usediscussions among the members of the organization to understand howinformation is transferred between the various departments.

Using case studies is also important as the analyst can get realscenarios and develop lessons from them. The analyst can then knowwhat would lead to success and what could fail the system. One canalso come up with a model of the system to get a picture of what theeventual outcome will be like. This model will point at the problemsor inconsistencies within the system

Once the analyst gathers the information he can then organize it andput it into good use. In my opinion, the requirements should be putinto different categories. These categories include: transitionalrequirements, functional requirements as well as operationalrequirements. The functional requirements will define the overallfunctioning of the system. For you to know the processes that willlead to optimal performance, you will need to assess the operationalrequirements. In the implementation of the system, there will be thetechnical part and thus the technical requirements will tell thetechnical areas that need improvement. For the new system to besmooth and successful, the transitional requirements should beassessed (&quotMind Tools&quot,&nbsp2012).

Project Scope

Any new project has the project scope as a key element. The purposeof the project scope is to outline the expected results as well asthe terms and conditions that inform the performance of the task. Itis important that the person who requested the project, project teamand the upper management are in agreement of the scope of the projectbefore the task performance begins. Below is a guideline on whatshould be included in the project scope:

Justification: the justification seeks to state the reason and howthe project came up. It also addresses the business needs that theproject , the scope of the work as well as how it affects and isaffected by related activities.

Objectives: the objectives focus on the end product also referred toas deliverables.

Product scope description: this describes the features and functionsof the results of the product.

Product acceptance criteria: This describes the criteria and processfor accepting the end product.

Constraints: these are the limitations to the cost and procedure ofachieving the desired results.

Assumptions: this information addresses the uncertainties in theproject and how they will be addressed (&,&nbsp2012).

After you have established the scope of the project, you should thendecide whether the project is viable by doing a feasibility study.This study is important as it communicates the solution to theproblem as well as the budget for the project. It also gives thetimeline for the implementation of the project. There are five stepsthat are key to this study. These steps include: a research on theproblems, confirmation of the alternate solutions, determining thefeasibility of the alternate solutions, choosing the preferredsolution and the reassessment at the lower levels.


Mind tools. (2012). Retrieved from

Information gathering. (n.d.). retrieved from

BANG/System%20Analysis%20and%20Design/pdf/Lecture_Notes/LNm3.pdf from to-include-in-a-project-scope-statement.html.