IT MANAGEMENT 5
Whileimplementing an Information Technology project, there arestakeholders involved in the implementation process. Eachstakeholder plays a role in ensuring that the project becomes asuccess and benefits everyone within an academic institution. Theimplementation of Desire to Learn (D2L) calls for concerted effortsand input from the University IT staff, the vendor, Administrators,faculty, other staff, as well as students. The University IT staffwill be instrumental while implementing the application. They willhelp to assess whether the software acquired by the university isuseful and in determining the flaws in the software. In addition, thestaff will take part in the installation of the software and placingthe application in all the locations where it is needed. Moreover,the IT staff will ensure that Desire to Learn fulfils therequirements of the students and other teaching and non-teachingstaff (Görög, 2013).
TheIT staff in the university is a vital component of the implementationof the application since they will be involved in testing andpretesting of the application. Before the software is installed, itshould be tested in order to ensure that it does not any limitations.The software should be in line with what the University asked for,and there should be no details that are lacking. To ensure that thesoftware complies with what was ordered, the University IT staff willexamine it and give a report to the management. The IT staff willalso notify the management of any other inputs or resources needed inthe implementation process. While implementing Desire to Learn, thereare other resources such as strong internet connection that areneeded. Since the IT staff possesses expertise and professionalknowledge in Information Technology, they will advise the Universityon the vital components required to enhance the success of thesoftware in enhancing online learning (Berman, 2006).
Accordingto Görög (2013), vendors are also vital in the implementation ofthe software. While allocating resources and staffing for theproject, it is necessary to consider the vendors who will supply thesoftware. The University management should put into consideration theprices of the vendors, and the services that thevendors are providing. With this in mind, the management should thenproceed to choose a vendor who provides quality services ataffordable prices. The other factor is whether the vendorswill provide installation services. Vendors can liaise with the ITstaff of the University during the process of installation. Thevendors can also teach the IT staff some unique components of thesoftware that are useful in the implementation process (Charvat,2003).
TheUniversity administrators can be regarded as a key component in theimplementation of the software. This is because they are involved incoordinating all other staff and providing the appropriateinfrastructure and resources needed in the implementation process.The administrators will hire the vendors and any other additional ITstaff that may be required to run the program. In addition, they willprovide finances for the purchase of the application and ensure thatthey procure the program from the best supplier. The administratorswill allocate tasks to the other stakeholders and ensure thateveryone plays his or her role appropriately. The administration willalso fire incompetent employees who threaten the success of theprogram. Another role to be played by the administrators is theevaluation of the progress made in the implementation process andmake any amendments that ought to be made. Therefore, they have amandate to determine the viability of the project and ascertainwhether the University should proceed with it (Berman, 2006).
TheUniversity faculty and other staff will also play a vital rolein implementing the program. They will be mandated withevaluating whether the software is benefiting the students and givefeedback to the administration regarding the response of thestudents. Through the faculty, it will possible to identify thechanges that have been realized since the University started usingthe application. This way, the progress of the students will beknown. Moreover, the faculty will be tasked with teaching thestudents how to use the application. This can be achieved by ensuringthat the faculty attends short courses where they are taught howto make sure that the application helps students to achievelearning outcomes. The faculty will have a role to play in ensuringthat students have access to learning materials (Charvat, 2003).
Studentswill also be required in the implementation of the software. Sincethey are the main target of the software to be implemented, it isevident that they are a vital component of theprogram implementation process. Students will be involved inusing the program and providing feedback on the benefits they derivefrom the use of the application. The academic improvement of thestudents will help the administration and faculty to realize thegoals and objectives of using the program. The University students’connection with the rest of the world and their knowledgediversification will also be useful while implementing the program(Berman, 2006).
Berman,S. (2006). Servicelearning: A guide to planning, implementing, and assessing studentprojects.Thousand Oaks, Calif: Corwin Press.
Charvat,J. (2003). Projectmanagement methodologies: Selecting, implementing, and supportingmethodologies and processes for projects.Hoboken, NJ: Wiley.
Görög,M. (2013). Astrategic-oriented implementation of projects.Newtown Square, Pennsylvania : Project Management Institute.